7upbet Terms and Conditions — Your Rights & Responsibilities

Welcome to 7upbet. These Terms & Conditions ("Terms") form a legally binding agreement between you and us regarding your use of the 7upbet platform. These Terms have been written in plain English with Bangladeshi players in mind, so you can understand every point clearly.

By using 7upbet, you agree to these Terms and Conditions You have read, understood, and agreed to these terms in full. If you do not agree with any condition, please refrain from using 7upbet.

Key Definitions

• "Platform" — The 7upbet website, mobile app, and all associated services.
• "User" or "Member" — Any individual who is registered on 7upbet and uses its services.
• "Account" — Your personal profile and wallet on 7upbet.
• "Bet" or "Wager" — Funds deposited to participate in any game or sports event.
• "Bonus" — Any promotional funds, free spins, or rewards granted by 7upbet.

To register an account with 7upbet, you must provide accurate and complete information. Registering with false or incorrect details may result in account termination and balance forfeiture at any time.

Account Registration Requirements

• Each individual may only One account per person. Creating multiple accounts is strictly prohibited.
• The name, date of birth, and mobile number provided at registration must be accurate and belong to you.
• A copy of your national ID or passport may be required for account verification.
• It is your responsibility to keep your account password confidential. Do not share your password with anyone.
• If you suspect unauthorized access to your account, contact 7upbet Support immediately.

7upbet will never ask for your password by phone or email. If you receive any such communication, treat it as fraudulent and report it to us immediately.

To use 7upbet's services, you must be at least 18 years must be met. Use of the gaming platform by minors is strictly prohibited. 7upbet is firmly committed to protecting minors.

• Proof of age may be requested during account verification.
• Registering with a false age will result in immediate account termination.
• Residents of regions where online gaming is legally prohibited are not permitted to use 7upbet.
• By accessing 7upbet, you confirm that you are legally eligible to use a gaming platform.

To make a deposit at 7upbet, you can use Mobile Banking, Nagad, Rocket, or bank transfer. Each deposit is usually credited within Instantly is credited to your account.

Deposit Rules

• Minimum deposit amount: BDT 500
• All deposits must be made from your own payment account. Third-party payments are not accepted.
• Keep a record of each deposit, including the transaction ID.
• 7upbet never charges any payment fees. If a payment gateway fee applies, it is imposed by the gateway itself.
• Suspicious or unusual deposits may be held for verification.

If you experience a deposit issue, contact 7upbet Support with a screenshot of the transaction. Our team typically resolves issues within 30 minutes.

7upbet makes withdrawals simple and fast. Once your account is verified, withdrawals are typically processed within 15 minutes to 24 hours Payment is completed within.

Withdrawal Terms

• Minimum withdrawal amount: BDT 500
• Maximum daily withdrawal: BDT 500,000 (five hundred thousand). The limit may be raised in special circumstances.
• Withdrawals can only be made to a registered payment account.
• KYC (Know Your Customer) verification is mandatory before your first withdrawal.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be suspended for investigation if money laundering is suspected.

7upbet offers a range of bonuses — welcome bonuses, deposit bonuses, cashback, free spins, and referral rewards. Each bonus has its own terms and conditions, which are listed alongside the offer.

General Bonus Terms

• Each bonus may only be claimed once, unless otherwise stated in the offer.
• To withdraw a bonus, you generally need to 15x to 30x wagering requirement must be met.
• Bonuses are generally valid for 7 to 30 days. Any unused bonus will be forfeited upon expiry.
• Attempting to abuse bonuses may result in account suspension.
• Using multiple accounts to claim bonuses is strictly prohibited.
• 7upbet reserves the right to modify or cancel any bonus offer at any time.

All game outcomes on 7upbet are determined by an RNG (Random Number Generator) system that is regularly audited by a third party. The RTP (Return to Player) for each game is displayed within the game itself.

• Once confirmed, bets cannot be changed or cancelled.
• If a bet is incomplete due to a network issue, the outcome will be determined based on 7upbet server logs.
• In Sports Betting, if a match is cancelled, the bet will be refunded.
• Odds in live betting are subject to change; the odds at the time the bet is accepted will be considered final.
• 7upbet reserves the right to void any bet placed at abnormal odds resulting from a technical error.

The following activities are strictly prohibited to maintain a fair environment on 7upbet. Any violation of these Terms & Conditions will result in immediate account termination.

• Creating or operating multiple accounts.
• Exploiting the bonus system to gain an unfair advantage.
• Placing bets using software, bots, or any automated method.
• Money laundering or transactions involving illegal funds.
• Collusion (cheating in coordination with other players).
• Intentionally exploiting any technical glitch on the platform.
• Threatening or abusive behaviour toward the support team.
• Providing false identity or information.

7upbet treats the protection of your personal information as its highest priority. Our detailed Privacy Policy published separately and considered part of these Terms & Conditions.

• Your data is secured with 256-bit SSL encryption.
• We never sell your information to third parties.
• Information collected for KYC verification is used solely for regulatory compliance purposes.
• You may request deletion of your data, though certain information may need to be retained for legal reasons.

To learn more about our privacy practices, please visit our Privacy Policy page.

7upbet believes gaming is meant for entertainment, not addiction. We encourage all our members to play responsibly. Responsible gaming is a core part of these Terms & Conditions.

• You can Deposit Limit, Bet Limit and Session Time Limit can be set.
• Contact support to request a cool-off period or long-term self-exclusion.
• If you notice signs of gaming addiction, seek help immediately.
• Never bet more than you can afford to lose. Avoid chasing losses by placing larger bets.

To learn more about Responsible Gaming, please visit our Responsible Gaming page.

7upbet reserves the right to suspend or terminate any account without prior notice under the following circumstances.

• If any provision of these Terms & Conditions is violated.
• If there is suspicion of fraud, deception, or money laundering.
• If identified as a minor.
• If a legal directive is received from the relevant authorities.
• If the account has been inactive for an extended period (12 months or more).

You may also contact Support at any time to request closure of your account. Any valid balance can be withdrawn before the account is closed.

For any dispute or complaint, please contact our Support team first. 7upbet takes all complaints seriously and works to resolve them fairly.

Complaints Process

• Step 1: Please notify our support team via live chat.
• Step 2: If the issue remains unresolved, please email us with full details, including the transaction ID and screenshots.
• Step 3: Our management team will issue a formal decision within 72 hours.
• Step 4: If you are unsatisfied with the decision, you may appeal to the licensing authority.

In any dispute, 7upbet's server logs, game history, and transaction records will be treated as final and conclusive evidence.

7upbet reserves the right to update these Terms & Conditions at any time. In the event of changes, a notice will be published on the platform and the updated date will be shown at the top of the page.

• A notice will be sent to your registered email for any important changes.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, please request that your account be closed.