7upbet Privacy Policy — Our Commitment to Protecting Your Data

7upbet (referred to herein as "we", "us", or "the platform") is an international online gaming platform serving players in Bangladesh and around the world. Protecting the information you share with us is our highest priority.

This Privacy Policy This document explains in detail how 7upbet collects your personal information, the purposes for which it is used, who it may be shared with, and how long it is retained. This policy applies to our website, mobile app, and all digital services.

By registering on our platform or using our services, you agree to this Privacy Policy- you are considered to have accepted the terms described herein. If you disagree with any part of this policy, please discontinue use of our services and contact our support team.

7upbet collects only the information needed to deliver a quality, secure gaming experience. We do not collect any data that isn't necessary.

Personal Identification Information

• Full name and date of birth (for age verification)
• Email Address (for account communications)
• Mobile number (for two-factor authentication and security)
• Residential address (for KYC verification)
• National ID / Passport Number (for KYC purposes only)

Financial Information

• Payment method details (Mobile Banking, Nagad, Rocket, bank account)
• Transaction history (deposits and withdrawals)
• Balance and bonus history

Gaming Activity Data

• Betting history and game logs
• Win/Loss Records
• Session time and activity on the platform

Technical Information

• IP Address & Device Information
• Browser type and operating system
• Login time and session details
• Cookies & Similar Tracking Technologies

7upbet uses your information only for specific, legitimate purposes. We never sell your data to third parties or use it for commercial advertising.

We analyze your gaming history to deliver a better experience — however, this analysis is entirely automated and no individual directly views your personal gameplay data.

7upbet never sells your personal information. In certain limited circumstances, however, we may share restricted data with trusted partners.

Who We May Share It With

• Payment Provider: Mobile Banking, Nagad, Rocket, or banking partners — solely for processing transactions.
• KYC Verification Services: A licensed third party for identity verification.
• Game Providers: Limited data relating to game outcomes and gaming history.
• Law Enforcement Authorities: Upon receipt of a legal directive or court order.
• Audit & Compliance Services: To maintain license renewal and legal compliance.

7upbet never shares your personally identifiable information with advertisers, marketing companies, or social media platforms.

7upbet's website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie Types

• Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
• Functional Cookies: Remembers your language preference and layout settings.
• Analytics Cookies: To understand which parts of the platform are most used (anonymous data).
• Security Cookies: To detect fraud and prevent unauthorized access.

You can manage cookies through your browser settings. Note that disabling essential cookies will limit certain features of the platform.

7upbet employs industry-leading technical and organizational measures to protect your data. Our security infrastructure is continuously updated to address emerging threats.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• AES-256 Encryption: Stored sensitive data is protected with military-grade encryption.
• Two-Factor Authentication (2FA): An added layer of security at login.
• Regular Security Audits: Periodic security audits conducted by independent third parties.
• Firewall & DDoS Protection: Servers are protected against unauthorized access and attacks.
• Restricted Access Policy: Only authorized staff have access to specific data.

Our data centers comply with the international ISO 27001 security standard. Please keep in mind, however, that no system on the internet is 100% impenetrable — so keep your password secure and never share it with anyone.

You have clear rights over your personal data. 7upbet respects these rights and processes any request within 30 days.

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: You can correct any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You can opt out of marketing communications at any time.
• Right to Withdraw Consent: You may withdraw your consent at any time.

We retain your data only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements.

Once the designated retention period expires, data is securely deleted or anonymized so that you can no longer be identified in any way.

7upbet is strictly off-limits to anyone under 18. Our platform is intended for adults only, and we never knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• Suspicious accounts are subject to additional KYC verification.
• Any account identified as belonging to a minor is immediately suspended.
• All collected data is permanently deleted.

7upbet may update this Privacy Policy from time to time — due to legal changes, new services, or improved security measures. Whenever significant changes are made, we will notify you in the following ways:

• A notification will be shown when you log in to the platform.
• Updates will be communicated to your registered email address.
• The "Last Updated" date at the top of this page will reflect any changes.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

Our dedicated team is always available to handle any questions, requests, or complaints regarding this Privacy Policy.

• Email: [email protected] (General Support)
• Data Protection Requests: [email protected]
• Live Chat: Available 24/7 on the platform

We typically respond within 2 business days. Complex requests may take up to 30 days.